PowerBuy Supplier Agreement
Version: 2026-06-09-v1
1. Appointment
The supplier appoints PowerBuy on a non-exclusive basis to display approved offers, issue member redemption codes, report confirmed transactions and invoice agreed commission. PowerBuy may approve, request changes to, suspend or remove an offer to protect members, comply with law or maintain platform standards.
2. Supplier warranties
The supplier warrants that it is properly registered and authorised to trade; information and evidence are accurate; normal prices and savings are genuine and substantiated; stock, appointment capacity and geographic limitations are disclosed; required licences and insurance remain current; and its goods, services, advertising and fulfilment comply with law, including the Australian Consumer Law.
3. Offer submission
Each offer must include clear dates, locations, limits, exclusions, redemption instructions, normal price evidence and terms. Insurance, licence or accreditation evidence must be supplied where relevant. Approval does not transfer the supplier's compliance responsibility to PowerBuy.
4. Redemptions
The supplier must validate codes only through its authenticated portal, enter the genuine transaction value and never retain or request a member's password or authentication code. A redemption code may be used once. The supplier must not create fictitious transactions, redeem for staff without permission or manipulate commission records.
5. Commission and GST
Commission is calculated at the rate displayed in the supplier portal against the confirmed transaction value, unless a written campaign schedule states otherwise. PowerBuy issues periodic invoices identifying the applicable period and GST treatment. The supplier must pay undisputed invoices by the due date. Final tax drafting must be confirmed by PowerBuy's accountant.
6. Disputes
The supplier must dispute an invoice or commission item through the portal within 14 days of issue, identifying the item, reason and supporting evidence. Undisputed amounts remain payable. PowerBuy will review audit records, redemption confirmation and evidence, record a reasoned decision and make any approved adjustment. Either party retains rights that cannot lawfully be excluded.
7. Customer matters
The supplier is responsible for fulfilment, safety, service quality, refunds and consumer remedies relating to its goods or services. It must respond promptly to member complaints and must not describe lawful consumer rights as excluded or unavailable.
8. Data and confidentiality
Supplier access to member information is limited to what is necessary for an authorised redemption or complaint. Information must not be added to marketing lists without valid consent, sold, disclosed or used for unrelated profiling. Confidential pricing, security and platform information must be protected.
9. Insurance and records
The supplier must maintain insurance reasonably appropriate to its activities and any minimum specified in the final schedule, retain evidence supporting offers and transactions, and provide it on reasonable request. Expired evidence may result in campaign suspension.
10. Suspension and termination
PowerBuy may immediately suspend access or offers for suspected fraud, expired licensing, safety risk, misleading claims, non-payment, data misuse or material breach. Otherwise, either party may terminate on the notice period inserted in the final agreement. Accrued payment, confidentiality, records, consumer and dispute obligations survive termination.
11. Liability and indemnity
Final liability caps and indemnities must be negotiated and reviewed by Australian counsel. They must not purport to exclude non-excludable consumer rights or excuse PowerBuy's own unlawful conduct.