PowerBuy Privacy Policy

Effective date: 9 June 2026

Square & Compass Consulting Pty Ltd (ABN 92 685 498 800), trading as PowerBuy, is the operator of PowerBuy and is referred to as "PowerBuy", "we", "us" or "our" in this policy. This policy explains how we collect, hold, use and disclose personal information. We intend to manage information consistently with the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply.

1. Information we collect

We may collect account and identity information such as name, email address, telephone number, postcode, authentication records and account preferences; supplier information such as business contacts, ABN, licences, insurance and offer evidence; activity information such as saved deals, referrals, redemptions and support requests; and technical information such as device, browser, IP-derived security signals, timestamps and audit events.

We do not ask users to provide payment-card details to PowerBuy during the MVP. Suppliers must not upload unnecessary personal, health, government identifier or financial information as evidence.

2. How information is collected

Information is collected directly through registration, supplier applications, deal submissions, redemptions, surveys and support. We also collect limited security and usage data automatically. A referral may tell us that an existing member invited another person, but the invited person must register and provide their own information.

3. Why we use information

We use information to provide and secure accounts, operate the deal marketplace, verify suppliers and offers, issue and validate single-use redemption codes, calculate commission, prevent fraud, communicate service messages, respond to complaints, improve the platform, comply with law and enforce our terms. Marketing is sent only where permitted and can be unsubscribed from without closing the account.

4. Disclosures

We disclose information to suppliers only as needed to redeem and verify an offer. A supplier does not receive a member's password, authentication factors or unrelated marketplace activity. We may disclose information to contracted hosting, database, email, monitoring, analytics and professional advisers; regulators, law enforcement or courts when legally required; and a purchaser or successor as part of a properly managed business transaction.

5. Overseas processing

Some service providers may process data outside Australia, including providers used for hosting, database infrastructure, email delivery, monitoring and analytics. PowerBuy takes reasonable steps to use reputable service providers and to protect information through contractual, technical and operational controls.

6. Storage, security and retention

PowerBuy uses access controls, multi-factor authentication for administrators, encrypted transport, database row-level security, private evidence storage, audit logs and backups. No system is risk-free. Information is retained only for operational, dispute, accounting and legal purposes, then deleted or de-identified under the retention schedule. Redemption and commission records may need to be retained longer than an inactive profile.

7. Access and correction

You may request access to or correction of personal information by contacting the privacy officer. We may verify identity first. If access or correction is refused where legally permitted, we will explain the reason and available complaint options.

8. Marketing and notifications

Transactional messages needed for account security, redemption and service administration are not optional while an account remains active. Promotional email or SMS requires the applicable consent and includes sender identification and a working unsubscribe method.

9. Data breaches

PowerBuy maintains an incident-response process. Suspected breaches are assessed promptly. If an eligible data breach is likely to cause serious harm and remedial action cannot prevent that risk, affected individuals and the Office of the Australian Information Commissioner will be notified as required.

10. Complaints

Send privacy complaints to admin@joinpowerbuy.onmicrosoft.com. Address complaints to the Privacy Officer, Square & Compass Consulting Pty Ltd trading as PowerBuy, ABN 92 685 498 800. We aim to acknowledge complaints within five business days and provide a substantive response within 30 days. If unresolved, you may be entitled to complain to the OAIC.

11. Changes

Material changes will be dated and communicated where appropriate. We will not materially change how existing information is used without considering whether new notice or consent is required.

Guidance basis: OAIC Australian Privacy Principles Guidelines and Notifiable Data Breaches scheme.

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